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This blog seeks to answer all of your burning tech questions. The articles, written by our team of diverse subject matter experts, dissect the most transformational topics shaping today's IT industry and rippling through the markets we serve. Annese strives to be your source for technology news and education.

How Will Augmented Reality Impact the Future of Business as We Know It?

Written by The Annese Team on 10/12/17 11:09 AM

The Zombie Apocolypse is the premise of the upcoming augmented reality (AR) game, The Walking Dead: Our World currently in development by Finnish studio, Next Games. While, gaming is only the tip of the augmented reality iceberg, AR is poised to revolutionize business as we ...

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5 Key Things to Know about Hybrid Data Center

Written by The Annese Team on 9/14/17 3:21 PM

The hybrid cloud has at last answered the question of whether data centers are superior to the public cloud. The answer is neither because businesses can now enjoy the best of both worlds. Hybrid ecosystems combine third party, cloud-based, and on-premises services that ...

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Meraki vs. Apogee vs. Aruba: Which One is For Me?

Written by The Annese Team on 9/6/17 11:38 AM

Cloud networking technology has come a long way in the last five years. It has transformed from an emerging industry into a requisite tool, but it's nowhere near finished evolving. It's expected to keep broadening its scope to better support marketing strategy, ...

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Cisco Spark: The Good, The Bad, and the Ugly

Written by Phil Birmingham on 8/31/17 12:09 PM

Cisco has guided the remote working revolution since its market entry in 2014 with “Project Squared”. They reinvented team messaging and created the first cloud-based collaboration tools. Their toolkit was directly in need of some unification, though. Enter: Cisco Spark, a ...

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How to Calculate the ROI of Cloud-Based Solutions

Written by Alexa Fiden on 8/8/17 11:30 AM

It is generally good practice, in business as well as in life, to make decisions based on what will benefit you long-term. It is unwise to invest in something that may not give you a significant return over time. In regard to technology, which so rapidly changes, it can be ...

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5 Reasons Why SightLine 2017 is Destined to be the Most Exciting Technology Conference of the Year

Written by Christina Nordquist on 8/4/17 2:22 PM

As an IT professional, business executive, or tech enthusiast, where else can you go to experience two days of educational breakout sessions, an inspiring keynote speaker, hands-on workshops, world-class exhibitors, unique networking opportunities, and relaxed pub-style ...

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4 Signs it's Time for a Security Assessment

Written by The Annese Team on 7/27/17 10:55 AM

If you are wondering whether it is time for a security assessment, then the answer is probably yes. As more businesses adopt cloud computing and hackers continue to identify security weaknesses in order to steal valuable data, cybersecurity has become a growing concern. ...

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How to Decide between Cloud-Based vs. On-Premises Collaboration

Written by Phil Birmingham on 7/20/17 10:21 AM

If there was a one-size-fits-all conferencing tool, cloud-based collaboration would never have been developed, or it would have emerged as the only obvious answer. The conversation about cloud vs. on premises collaboration is as lively as ever, which is a clear sign that ...

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What You Need to Know about the Acquisition of Annese & Associates, Inc. by ConvergeOne

Written by The Annese Team on 7/18/17 4:15 PM

We have very exciting news to share! Annese has been acquired by ConvergeOne due to our impressive 47 years of expertise, relationships, and innovation in the IT space, and strong presence in New York and the Northeast. Annese's founder, Frank J. Annese, once said, ...

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5 Steps To a Successful Cloud Migration

Written by Alexa Fiden on 7/17/17 12:30 PM

Although cloud computing is a fairly new model of infrastructure, many people have accepted it with open arms. Most CIO’s have passed the initial “to-cloud or not-to-cloud” stage and are onto the “when-to-cloud” and “how to cloud” decision making process. However, it is not ...

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Best Practices for Managing Site to Site VPN

Written by Paul Centanni on 7/13/17 9:55 AM

A site to site virtual private network (VPN) can be an excellent way to communicate in a secure and cost-effective way. VPNs leverage the Internet making them relatively inexpensive compared to dedicated circuits. The ability to leverage the public Internet securely is done ...

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How to Choose a Managed Services Provider [Checklist]

Written by Katelyn Clary on 7/3/17 9:00 AM

Researching the options for managed services (MS) can be overwhelming. There are a variety of different factors to look for to evaluate where your company is on the managed service needs spectrum. This checklist provides you with a starting point on factors to take into ...

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7 Things You Need to Know to Comply with the General Data Protection Regulation (GDPR)

Written by Christina Nordquist on 6/29/17 12:02 PM

We live in a global village today with the advent of the Internet. Yesterday, Annese teamed up with our partner, GreyCastle Security, to deliver a webinar on The General Data Protection Regulation (GDPR). This mandate, which will go into effect on May 1, 2018, has been ...

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The Top 4 Cybersecurity Trends Impacting Businesses

Written by The Annese Team on 6/22/17 10:16 AM

With accusations of Russian hacking at the forefront of the news this year, people around the world are becoming more aware of the seriousness of cybersecurity. Perhaps most unsettling is the fact that these threats are sure to continue and become more severe in the years ...

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4 Ways Automation in the Cloud is Changing the Enterprise

Written by The Annese Team on 6/20/17 2:05 PM

Enterprises are increasingly moving away from on-premises data centers, and automation is changing everything. As of 2016, 70 percent of enterprises have incorporated the cloud in some capacity with many already investing millions into cloud computing. The large number ...

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Public Safety Organizations & Cybersecurity: 10 Questions they Should be Asking Themselves

Written by Christina Nordquist on 5/10/17 11:59 AM

Unlike the countless other threats currently facing our country, cyberattacks on citizens can have instant, wide-ranging consequences. No country, industry, community, or individual is immune.  Across America, more than 800,000 law enforcement officers work to keep our ...

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Comparing NetApp's FAS Series vs. E-Series

Written by Blake Maras on 5/5/17 10:24 AM

Anyone who has compared NetApp's E-Series and FAS (Fabric Attached Storage) Series knows that one of the main separators is price. The E-Series, overall, is less expensive than the NetApp FAS Series; however, when evaluating the two systems, price shouldn't be the only ...

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Trusted Options for UC & Contact Center in the Wake of Avaya's Chapter 11 Announcement

Written by Ryan Gebauer on 5/1/17 1:23 PM

It’s 2017, and if we’ve learned anything from successful companies like Amazon, Cisco, Microsoft, Google, and IBM over the past decade, it is this: if you don’t have a cloud strategy, you will not survive. Earlier this year, Avaya filed for bankruptcy as it accumulated over ...

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The Art of the Network Administrator: A Day in the Life

Written by Mike Keller on 4/25/17 4:52 PM

The phone rings. It’s two o’clock in the morning: “Hi Mike, we’re not sure what’s going on but it looks like the network went down. When do you think you can be there to fix it?” “I’ll be there shortly.” My mind wanders a bit: Just what could it be? Is the internet service ...

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7 Factors that Can Impact Your Network Performance

Written by The Annese Team on 4/18/17 10:30 AM

In today's extremely competitive global marketplace, enterprises routinely demand a high degree of availability from their networks. CIOs face increasing challenges in improving network uptime due to technical problems such as unscheduled downtime, inadequate tools, and ...

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How to Decide Between a Hardware vs. Software-based File Share Storage Approach

Written by Garrett Raymond on 4/10/17 12:03 PM

Traditionally speaking, people view file sharing two ways—hardware-based storage, like a NAS or a file-based SAN, or via a software layer obfuscated over top hardware. When talking about file shares, our primary focus is around endpoints and servers leveraging SMB, NFS, and ...

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What is OpenStack?

Written by Dan Fleming on 2/22/17 11:10 AM

OpenStack is a cloud operating system that controls large pools of compute, storage, and networking resources throughout a data center, all managed through a dashboard that gives administrators control while empowering their users to provision resources through a web ...

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New Cybersecurity Regulations to Impact Financial Firms on March 1, 2017

Written by Joe Vigorito on 1/18/17 3:32 PM

On December 28, 2016, the Department of Financial Services (NYSDFS) released a revised version of the first-in-nation “Cybersecurity Requirements for Financial Services Companies” (The Revised Proposed Rules), initially issued on September 13, 2016.

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6 Signs It May Be Time to Upgrade Your Workplace Collaboration Tools

Written by Emily Bernabei on 11/13/16 10:19 AM

Welcome to the 21st century. Communication is evolving drastically as the new forms of writing have emerged as texting and typing, and FaceTiming or Skyping have replaced basic phone calls. Why wouldn’t we accept the opportunity to evolve our ways of interacting to be more ...

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4 Things to Look Forward to at SightLine 2016

Written by Christina Nordquist on 9/13/16 1:30 PM

The SightLine 2016 Conference is bringing together the industry’s leading IT minds for two days of innovative breakout sessions, an inspiring keynote by world-renowned futurist Daniel Burrus, hands-on workshops, live music and exciting performances, and many unique ...

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Everything A Financial Firm Needs to Think About Before Moving to the Cloud

Written by The Annese Team on 8/15/16 2:01 PM

The adoption of cloud technology is motivated by several advantages: cost savings, scalability, and mobility among them. The finance sector, however, has proceeded cautiously slow with their cloud adoption because some wonder if it's worth the change.  To get the most ...

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3 Ways Packet Loss Can Compromise Network Security

Written by The Annese Team on 8/12/16 1:57 PM

Packet loss throughout a network may be indicative of problems that are bigger than a sluggish performance, especially as hackers cultivate data streams whose success is based upon a speedy reaction time to a threat. In 2014, you may have been able to hold off on a network ...

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Cloud Computing in Healthcare: 6 Common Use Cases

Written by The Annese Team on 8/11/16 1:38 PM

For today’s progressive healthcare organizations, the cloud represents much more than just another remote server capable of storing and transmitting sensitive patient data. It represents an opportunity for cutting-edge mobile technology that can streamline patient health ...

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When Data Center & Cloud Converge: Understanding Private, Public, & Hybrid Cloud

Written by Haley Cox on 8/9/16 12:09 PM

It is clear that data centers are evolving. Many companies world-wide are starting to leverage resources in the cloud as well as resources on-premises, and these resources are starting to converge. When we talk about data centers on-premises and in the cloud, both play a ...

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4 Ways to Make Your Data Center More Powerful

Written by Haley Cox on 8/8/16 4:09 PM

Historically, data centers existed to house and support access to information and services that derive knowledge and insight from that data. We’ve evolved to a place where the data center, regardless of how it exists, is there to host applications which support business ...

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Why Your UPS Doesn’t Fit a Normal Outlet (and Other Questions that Boggle the Engineering Mind)

Written by Blake Maras on 7/19/16 7:18 PM

How many times has this happened to you? You order a rackmount 3000VA UPS (Uninterrupted Power Supply) for your networking closet and when you go to plug the unit in, you find it does not have the same plug type as your electrical outlet? This is a common headache in the IT ...

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Weighing the Risk and Reward of Compliance Outsourcing

Written by The Annese Team on 7/15/16 12:29 PM

Compliance with the various federal regulations can be a challenge, particularly for smaller or newer businesses. Not every type of activity will be subject to regulatory compliance, but many are, and the task of compliance can be tiring. Among the myriad of compliance ...

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5 Business Benefits Driving Your Company's Move to the Cloud

Written by Jeffrey C. Fasoldt, Jr. on 7/5/16 1:40 PM

The cloud continues to gain momentum in business. In fact, 82 percent of companies were reported as using multiple cloud services last year, up from 50 percent in 2013. Here are five reasons why more and more companies are making the leap:

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How ResNet is Transforming College Students' Mobile Experience on Campus and in the Dorms

Written by Jason Beiter on 5/17/16 8:44 AM

As we've seen colleges across the state build and maintain enterprise wireless solutions on campus, we've noticed a common need to provide an experience equally as robust in the residence halls. We know designing wireless for a campus equals high-density, open areas, and a ...

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What the Device Mesh Means for Healthcare

Written by The Annese Team on 5/11/16 10:45 AM

At the Gartner Symposium IT Expo 2015 in Orlando, Florida, the Device Mesh tops the list as the Top 10 Strategic Technological Trends of 2016. The advancement of the Internet of Things (IoT) impacts nearly every aspect of business and commerce, and the healthcare industry ...

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The Anatomy of an Information Security Policy

Written by Joe Vigorito on 5/2/16 11:20 AM

An information security policy is the foundation for protecting an organization's information, systems, and people, as well as its intellectual capital, customer and partner relationships, company brand, and shareholder value. Information security can actually be broken out ...

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5 Things Financial Institutions Need to Look for when Evaluating a Cloud Provider

Written by The Annese Team on 4/27/16 12:17 PM

Banking hasn't been a nine-to-three business for a long time; it's no longer nine-to-five, either. Today, many applications need to run 24x7. The demand for round-the-clock availability means a financial firm's technical infrastructure is a key component to success. Handing ...

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What We Can Learn from Target and SONY's Public Data Breaches

Written by Joe Vigorito on 4/21/16 1:57 PM

No sector is immune to cyberattack. The attacker’s motives may vary among ransomware, fraud, identity theft, social causes, political grandstanding, etc., but if you have commercial or social interests on the Internet, you are vulnerable to being breached. Let’s ...

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7 Best Practices to Stop Ransomware in its Tracks

Written by Joe Vigorito on 4/7/16 11:36 AM

Today ransomware attacks are running rampant, particularly within the healthcare and financial services industries. It is safe to assume that if you have not already seen an attack, it is only a matter of time. So how do you prevent against it? Or, if it's happening to you ...

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4 Reasons the "Connected School Bus" is a Game-Changer for K-12

Written by Brandon Kuras on 4/6/16 10:29 AM

Welcome to our ever increasing world of the Internet of Things (IoT), where network-enabled objects communicate and exchange data. The key to IoT is that the “objects” aren’t always electronic gizmos and next-generation gadgets; they can be practically anything, mobile or ...

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9 Roadblocks to Cloud Adoption in the Financial Sector

Written by The Annese Team on 4/5/16 4:33 PM

Many companies are hesitant about switching to a cloud computing model. As with any new technology deployment, you've got your share of early adopters; however, the majority of people tend to tread cautiously and test out small, pilot projects before moving to wide scale ...

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Top 3 Cloud Adoption Trends Driving Healthcare

Written by The Annese Team on 3/31/16 11:00 AM

While the healthcare sector has typically been hesitant to embrace new technology due to the nature and complexity of health IT, this surprisingly isn’t the case concerning cloud adoption. According to a survey published by HIMSS Analytics, cloud computing adoption in ...

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Penetration Testing vs. Vulnerability/Port Scanning: What Street Crime Teaches Us About Cyber Criminals

Written by Joe Vigorito on 3/28/16 1:24 PM

There are many parallels we can draw between cybercrime and traditional street crime in today’s world. Each have various players, threats, exposed vulnerabilities, and ill intentions. Both can embolden the provocateur and deleteriously impact the victim. Both can leave ...

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5 Reasons Most Financial Firms Still Don't Have a Cloud Migration Strategy

Written by The Annese Team on 3/23/16 3:40 PM

Cloud computing is unquestionably the dominant technology trend today. It offers the promise of cost savings from outsourced infrastructure management, plus the additional benefits of agility and scalability. For an industry like financial services, known for being burdened ...

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Top Cloud Adoption Trends in the Financial Sector

Written by The Annese Team on 3/16/16 1:02 PM

Financial services firms want the same benefits from using the cloud as other businesses today: increased agility in implementing technical responses to changing business needs, easier support and maintenance of their computing infrastructure, and reduced capital costs ...

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Know the Real Difference Between End-of-Life (EOL), End-of-Sale (EoS), & Last-Date-of-Support (LDoS)... So You're Not S-O-L!

Written by Maria Martusewicz on 3/14/16 10:24 AM

Have you ever started an upgrade to your network only to find out that your licenses are too old? Has your IT maintenance contract ever lapsed, then when you try to add equipment back onto a contract, you learn that the manufacturer no longer supports the product? Are you ...

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5 Reasons Why Moving to the Cloud Without a Partner Can Cost You Serious Time and Money

Written by Rus Healy on 3/9/16 1:16 PM

When it comes to the public cloud, two camps have formed: Those who embrace it, and those who shy away from it. Some of those in the latter camp have kicked the tires in the public cloud but haven’t widely or strategically adopted it. Some have pulled out entirely for a ...

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A Partner's View on the 2016 Ingram Micro Acquisition

Written by Christina Nordquist on 3/4/16 11:44 AM

On February 17th, IT distributor Ingram Micro announced it had been acquired by China’s Tianjin Tianhai Investment Co. for roughly six billion dollars in a move that rocked the technology world.   Sales Support Manager Shala Pelloni who works closely with Ingram Micro on ...

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Vulnerability in Cisco ASA Firewall Devices Could Allow Remote Attacker to Obtain Full System Control: What We Know & What to Do

Written by Mark Coffey on 2/11/16 10:09 AM

Cisco has just released an advisory warning that a vulnerability in the Internet Key Exchange (IKE) version 1 (v1) and IKE version 2 (v2) code of Cisco ASA Software could allow an unauthenticated, remote attacker to cause a reload of the affected system or to remotely ...

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The 5 Essential Characteristics of Cloud Computing

Written by Rus Healy on 2/10/16 10:56 AM

One of the greatest benefits of the cloud lies in its agility. For organizations ready to migrate one or more applications, the journey to the cloud can be just as flexible and customizable. Small businesses, large enterprises, healthcare facilities, government agencies, ...

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Cisco Spark: What It Is And Why You Need It

Written by Kara Rudy on 1/25/16 1:17 PM

In this day and age, collaboration in business is a way of life. I can't remember what I did before Jabber, or WebEx, or even Single Number Reach. It seems archaic to not have instant validiation of an idea, or to have to talk on the phone and imagine what the other ...

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How to Get the Most Bang for Your Buck from IT Outsourcing

Written by Mike Decker on 1/13/16 10:48 AM

Today, the terms associated with IT outsourcing are many and varied. Fundamentally, an outsourced IT model (which can include managed, cloud, or hosted delivery options) is a smart way for SMBs to expand their technical footprint and compete with larger enterprises for a ...

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The Top 10 Most-Read Technology Blog Posts from 2015

Written by Christina Nordquist on 12/29/15 10:43 AM

As we count down the days to 2016, we can't help but look back on the content shared over the past year and note which topics were of the most interest to our Annese Family Secrets blog readers. From a trending perspective, it appears that emerging areas such as cloud and ...

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Do I Really Need an IT Maintenance Contract?

Written by Heather Golden on 12/2/15 12:25 PM

This is a question that all IT departments ask. The answer is not a simple yes or no. You can only answer this question with more questions. For instance: How does the piece of equipment impact my network? How will I replace it if it breaks? Do I need to maintenance ...

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An IT Professional's Guide to 2016 Salary Ranges and Points of Negotiation

Written by Merry Bhattacharjee on 11/24/15 10:26 AM

Any proactive job seeker knows it's important to have a good handle on the national hiring averages for their chosen field, an understanding of the variance in starting salary ranges from city to city and state to state, and insight into the skills and expertise that ...

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How to Calculate the ROI of a Voice Over IP (VoIP) Deployment

Written by Phil Birmingham on 11/13/15 11:45 AM

VoIP, or Voice over IP, is sometimes used interchangeably with IP Telephony, and to some it may mean the same thing, but in reality, there is a difference. Some PBX (Private Branch Exchange) vendors will install a card that can send voice over the WAN as IP traffic in order ...

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9 Policies Your IT Security Plan Needs to Have [Free Template]

Written by Christina Nordquist on 11/10/15 2:14 PM

There are two questions we get all the time from customers around IT security policies: We have a policy, but is it comprehensive enough? We don't have a policy and know we need one, but where do we start? Verizon has reported over 2,000 data breaches so far this year with ...

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3 Reasons Outsourcing to an MSP Will Be the Best Decision You Ever Made

Written by Mike Hurley on 10/28/15 11:51 AM

Do you remember that firewall upgrade you purchased six months ago? Yes, the one that is still in the box on your floor. How about that phone system which has been acting funny, but you haven't had time to research a replacement? Within every company, similarly minded IT ...

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The 10 Best "Back to the Future" Day Articles About Tech Innovation

Written by Christina Nordquist on 10/23/15 2:26 PM

A Look at Technology: Past, Present, and Future This week marked "Back to the Future" day in which Marty McFly and Doc Brown time traveled from 1985 into the futuristic world of 2015. While the movie offered some accurate predictions into what a 2015 world would look like ...

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12 Inspiring Quotes About Success from Today's Tech Leaders

Written by Christina Nordquist on 10/5/15 3:44 PM

Here's a sampling of our favorite nuggets of wisdom from the industry's most arguably successful leaders: 1. "What we need to do is always lean into the future; when the world changes around you and when it changes against you - what used to be a tail wind is now a head ...

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Key Metrics to Look at When Measuring Cybersecurity Awareness

Written by Christina Nordquist on 9/30/15 2:37 PM

In the second of our three part Cybersecurity Awareness webinar series, Annese teamed up with GreyCastle Security's Chief Security Strategist Dan Didier to share important tips for measuring the effectiveness of your employee cybersecurity awareness program. If you missed ...

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3 Questions to Determine When it's Time to Upgrade or Replace Your Servers

Written by Bob Winters on 9/23/15 2:40 PM

While there may not be hard and fast rules when it comes to upgrading or replacing your server, there are several key waypoints to look out for that will help you quickly assess if further review makes sense.  Ultimately, your specific situation and requirements will drive ...

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7 Ways to Create an Employee Cybersecurity Awareness Program

Written by Christina Nordquist on 9/17/15 1:44 PM

This morning we held our first Cybersecurity Awareness webinar in conjunction with GreyCastle Security; the first in a three-part series that will run through the middle of October.  Annese's Jim Kennedy led the presentation along with GreyCastle's Chief Security ...

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The Top 2 Misleading “All Flash” Storage Generalizations

Written by Scott Elliott on 9/16/15 1:02 PM

Flash storage is becoming a mainstream technology in data centers all over the world. Newer All Flash storage vendors, like Pure Storage and SolidFire, have emerged. Established storage players—EMC, IBM, NetApp, HP and Dell—have either acquired or developed All Flash ...

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Nail Your Next Job Interview with 3 Simple Tips

Written by Merry Bhattacharjee on 8/24/15 9:07 AM

Nowadays, the Internet makes it easy for employers to post open positions. It is equally as easy for potential candidates to sift through online job boards and 'click click click' to submit resume after resume, even from a mobile device! In my experience as Annese's ...

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What Does an Account Manager Do at Annese?

Written by Nicholas Townsend on 8/7/15 10:30 AM

  Have you ever wondered what an Account Manager does at Annese? According to Brent Jones, a Senior Account Manager who's been with Annese since 2001, an Account Manager's main role is to develop and manage customer accounts by helping to identify problems, develop ...

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The Road to Office 365: Lessons Learned from an IT Manager

Written by Rob Buckland on 8/6/15 9:31 AM

This post is the first in a recurring IT Manager series with best practices shared and lessons learned from Annese's internal deployments. In the spring of 2015, Annese made the shift from Google Apps to Microsoft Office 365 as its primary collaboration platform. As with ...

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What Does a Systems Engineer Do at Annese?

Written by Nicholas Townsend on 7/29/15 9:28 AM

  Have you ever wondered what a Systems Engineer does? According to Jason Boyers, a Systems Engineer on the Infrastructure Practice who's been with Annese since 2003, a System Engineer's main role is to work with customers, post-sale, on consultation, implementation, and ...

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What Does a Solutions Architect Do at Annese?

Written by Kimberly Behzadi on 7/23/15 10:26 AM

Have you ever wondered what a Solutions Architect (SA) does? According to Scott Dion, an SA on the Collaboration Practice who's been with Annese since 2006, a Solutions Architect's main role is to come up with a design to fit customer needs and provide guidance, ...

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What is a Wireless LAN Controller and Why is it Important?

Written by Eric Peterson on 7/14/15 1:25 PM

If you believe the marketing hype, you might think that Wireless LAN Controllers (WLC) are outdated or optional technology. Well, they aren’t. A WLC is one of the most important parts of a strong wireless network. Why are Wireless LAN Controllers so important? Wireless ...

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What Does a Service Intern Do at Annese?

Written by David Ivey on 7/9/15 12:46 PM

Intern Insights is an ongoing blog series chronicling the experiences of real interns at Annese. Hi! My name is David Ivey and I am one of the summer Service Interns here at Annese. I'm stationed in the Clifton Park office. My first thought for this blog post was to walk ...

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5 Things You Can Learn About Network Security from Shark Week

Written by Christina Nordquist on 7/8/15 12:00 PM

Happy Shark Week! The much anticipated Discovery Channel series is now in its 28th year and millions of Americans continue to sit glued to our flat screens in morbid fascination of one of the world's most terrifying predators. It's hard to imagine what else could get our ...

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What Does a Project Management Intern Do at Annese?

Written by Hannah Abele on 7/1/15 9:25 AM

Intern Insights is an ongoing blog series chronicling the experiences of real interns at Annese. Hello! My name is Hannah Abele, and I’m one of the two first Project Management interns at Annese. I’m stationed in the Rochester office, where I also attend school at RIT (the ...

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How Much Will a Disaster Recovery Plan Cost?

Written by Blake Maras on 6/26/15 9:00 AM

The true cost of disaster recovery is not as clear as many would think. It is easy to focus on the costs associated with the hardware, the software, and the staff it will take to recover from an IT disaster. However, this cost has many moving parts. To help you target the ...

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How the Cloud Enables Greater IT Experimentation

Written by Scott Elliott on 6/18/15 8:30 AM

Experimentation is at the heart of true innovation. It is embodied in popular frameworks, methodologies, and approaches such as Lean, Six Sigma, Agile, and DevOps. Over the last several years there has been a groundswell of excitement over using experimentation to deliver ...

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Recruiter Tips for How to Rock Your Next College Career Fair

Written by Emily Shocklee on 6/16/15 2:41 PM

At Annese, we strive for the inclusion of new ideas from our leadership team, our employees, and especially our interns. In fact, the primary reason I get excited to attend so many career fairs, as a recruiter, is to hear new ideas from diverse, goal-driven students who ...

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Cisco vs. Meraki: On-Premise vs. Cloud for Wireless Networking

Written by Bill Kelly on 6/10/15 2:34 PM

When you first see the phrase Cisco vs. Meraki, it can be quite confusing. At first glance, the phrase suggests that these are two wireless solutions from two separate companies. However, both solutions are, in fact, from one company: Cisco. In reality, a better title would ...

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Design Your Wireless Network like a Pro with These Tips

Written by Eric Peterson on 6/4/15 12:21 PM

In my last wireless basics post I wrote about the difference between 2.4 GHz coverage, 5 GHz coverage, and density models for wireless. While it is one thing to know what kind of coverage and density you want in your wireless network, it’s another thing entirely to turn ...

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5 Things to Consider If You're Thinking About Outsourcing

Written by Andy Enright on 6/2/15 4:26 PM

Today's systems, applications, and converged voice and data networks offer excellent features and value to your business. However, their complexity makes keeping them running a real challenge. As network infrastructures constantly change, and IT funds, resources, and staff ...

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Cisco UCS vs. HP

Written by Blake Maras on 5/29/15 1:30 PM

In the past, it was common to have Cisco products throughout your networking closets and HP servers sitting in your data center. Now, the distinction is less clear. If you Google "Cisco UCS vs. HP", you will likely find a lot of content from Cisco telling you why its ...

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What Customer Intimacy Is Not: 3 Ways to Drive It In Your Organization

Written by Vito Lovecchio on 5/28/15 10:36 AM

Customer Intimacy is one of those terms that get thrown around haphazardly by resellers. What is the real definition of Customer Intimacy and how do you achieve it? Let me first tell you what Customer Intimacy is not – it is not repeat business. Repeat business could be the ...

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Alert: Cisco AP/WLC Manufacturer Inserted Certificates Expiring Soon

Written by Jason Boyers on 5/22/15 11:00 AM

Please be aware that certain Cisco Access Point (AP) models will be expiring starting in July due to their manufacturer inserted certificates which are valid for 10 years. CAPWAP utilizes DTLS to encrypt communication between the Lightweight AP and Wireless LAN Controller ...

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Why Docker is So Hot Right Now

Written by Ben Jacobson on 5/7/15 3:43 PM

Develop, Ship, and Run Any Application, Anywhere That's what Docker, the most widely known “microservice” or "container" promises. Docker’s website features a video with founder/CTO Solomon Hykes that provides insight into what the product is and why it's so hot right now. ...

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The Differences Between 2.4 GHz and 5 GHz Wireless Networking

Written by Eric Peterson on 5/5/15 10:06 AM

I wrote earlier about what dual-band access points are, and why you want them in your network. However, it’s not enough to choose the right hardware. It’s equally as important to choose the right location for, and density of, access points (APs) for proper coverage. Here ...

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What to Look for in a Data Center Assessment

Written by Tom Gdula on 5/1/15 2:47 PM

Have you ever rolled out a change only to have to roll it back because of a compatibility issue or configuration gremlin that prevented success? Have you ever embarked on a project to enhance a system or service offering and experienced an unplanned outage in the process? ...

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What is Project Management and Why Do I Need It?

Written by Mark Coffey on 4/30/15 4:04 PM

On a number of occasions, I have been posed with the question, “Do I need project management?” Now, as the Director of Project Management at Annese, I will of course tell you, that yes you really need it. But instead of just telling you that, I will explain how project ...

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The Top 5 Risks of Moving to the Cloud

Written by Rus Healy on 4/29/15 1:08 PM

Cloud services are more than legitimate—they’re the future of most things we traditionally think of as on-premises systems. Yet, everything comes with risk. Here are the factors top of mind for most CIOs when considering a move to cloud: 1. Security Every IT shop’s looming ...

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4 Causes of Packet Loss and How to Fix Them

Written by Mike Hurley on 4/28/15 12:02 PM

Network performance issues are an IT problem that will have your help desk line ringing off the hook. The network is the foundation to your applications and data, so issues at this layer will lead to a bad experience for anything else that runs on top of it. There are many ...

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How the Federal Government is Winning in the Cloud

Written by Scott Elliott on 4/27/15 3:34 PM

What has the Federal Government’s experience with the cloud been to this point? The Federal Government has been very vocal in encouraging the use of cloud technologies. The United States CIO released a 25 point plan for reforming IT management back in December of 2010. One ...

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6 Ways to Secure Your Network

Written by Mike Hurley on 4/23/15 12:21 PM

The days of just installing a firewall and saying you are secure are long gone. Today’s attacks are much more advanced, and exploits are shared almost instantaneously due to the global culture we live in.

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Why You Want Dual-Band Access Points in Your Network

Written by Eric Peterson on 4/22/15 2:36 PM

Most modern 802.11n and 802.11ac enterprise grade access points (APs) are what are known as a dual-band access point. That is to say that the access point can transmit and receive in two separate bands approved by the FCC and other regulatory agencies around the world. ...

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Cloud Service Models Explained

Written by Christina Nordquist on 4/6/15 4:12 PM

Looking for descriptions on the different cloud service models? Check out this post to learn more about IaaS, PaaS, and SaaS models.  

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How to Safeguard Your Password Against Hackers

Written by Christina Nordquist on 3/31/15 4:37 PM

If you're like us, you have passwords for everything! Follow these tips to make them strong and keep your information safe.  

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Determine Total Cost of Ownership for Your IT Project

Written by Christina Nordquist on 3/19/15 4:46 PM

Learn how and where to invest your IT dollars more efficiently by understanding the factors that determine technology lifecycle costs.   

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How often should a business assess its IT environment?

Written by Christina Nordquist on 3/11/15 3:19 PM

In this video segment, CEO Ray Apy shines a light on the importance of IT assessments and what they can uncover. 

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Getting Started with Data Back-up and Recovery

Written by Christina Nordquist on 2/27/15 1:41 PM

This week's Look at Tech segment talks about the importance of a data back-up strategy and how to get started.   

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Networking 101: Fundamentals

Written by Christina Nordquist on 2/17/15 10:17 AM

Check out this video segment with CEO Ray Apy. Get back to basics with Networking 101: Fundamentals.

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3 Misconceptions About the Cloud

Written by Christina Nordquist on 1/19/15 9:23 AM

In this segment of our Look at Tech series, our CEO Ray Apy tackles some key points of confusion that people have about the cloud, head-on.

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Your Primer to the Cloud

Written by Christina Nordquist on 1/12/15 10:16 AM

If you've been scratching your head about all this talk of the "cloud," then you won't want to miss this week's Tech Segment with Ray.

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Big Data Lessons Learned from 1st Base Umpire Jim Joyce

Written by Christina Nordquist on 10/28/14 4:04 PM

As an ode to Game 6 of the World Series tonight, I thought another baseball post around big data would be fitting. You may recall the Tigers vs. Indians game on June 2nd, 2010 when Detroit pitcher, Armando Galarraga, was working on a perfect game.

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[CHEAT SHEET] What to Know About the Smart Schools Bond Act

Written by Mark Coffey on 10/23/14 9:51 AM

"Technology is driving children to communicate, explore and learn differently, and we must do everything we can to ensure that our schools are prepared to meet this new reality… Folding technology into our schools is crucial in advancing the achievement of New York State’s ...

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Should I scale my IT infrastructure up or out?

Written by Tom Gdula on 8/5/14 11:43 AM

As workloads proliferate and computing demands increase, server resources must grow or scale to meet those demands. To date, scale-up architecture has been the strategy of choice as IT shifted toward ongoing server consolidation by using a few powerful servers that could ...

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The Ins and Outs of a Successful Internship Program

Written by Christina Nordquist on 7/31/14 5:01 PM

In today's job market, finding a job directly out of college isn't exactly a walk in the park. Internships.com reports that 54% of recent graduates are unemployed or underemployed. Often, when hunting for a job right out of college, a thorough education and great grades are ...

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How to Explain Server Virtualization to Your Dog

Written by Christina Nordquist on 6/30/14 3:19 PM

6/20 was Take Your Dog to Work Day. If our dogs got to spend the day at Annese, this is the type of thing they might learn about...

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5 Business Lessons I Learned at Cisco Marketing Velocity 2014

Written by Christina Nordquist on 5/15/14 9:14 AM

Last week I was lucky enough to attend the Cisco Partner Marketing Velocity Conference held in Chicago. The theme of this year's conference was Superheroes.

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10 Questions to Determine if Managed Services are Right for You

Written by Mike Decker on 3/24/14 8:58 AM

More and more companies who are strapped for resources turn to IT service providers that they can partner with to expand their technical footprint. Today the terms outsourcing, staff augmentation, hosted services, cloud services, and managed services, are becoming widely ...

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5 Ways the Internet of Everything (IoE) will Reimagine Healthcare

Written by Christina Nordquist on 2/28/14 9:20 AM

Every day our world becomes a little more connected. With IP-enabled smart devices stringing an invisible thread between people and processes around the globe, our daily lives are quickly turning into a giant game of telephone where everything we do and use can ...

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What to Know About 802.11ac & Cisco's 3700 Series Access Point

Written by Jason Beiter on 1/28/14 3:27 PM

Wireless, as we all very well know, has transformed how we use technology at work, in the classroom, and for entertainment. Yet here we are in 2014 and I heard it again, nothing beats the wire. But can wireless finally provide convenience without sacrificing speed?

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What You Need to Know About Cisco ACI

Written by Jason Beiter on 11/13/13 2:17 PM

Cisco's bold launch has set industry tongues wagging. Annese weighs in on Application Centric Infrasructure. 

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BYOD: Bring Your Own Demon? 5 Chilling Stats to Spook Your IT Manager.

Written by Christina Nordquist on 10/31/13 4:39 PM

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8 Ways Project Management Can Help IT Survive a Zombie Outbreak

Written by Christina Nordquist on 10/29/13 10:44 AM

A good Project Manager can stave off the walking dead... The "zombies" that want to sneak into your project, mess up your timeline, and skyrocket your budget.

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What Major League Baseball Can Teach Us About Big Data

Written by Christina Nordquist on 10/22/13 9:14 AM

4/10ths of a second is about how long it takes for the ball to travel from the pitcher's hand to the plate in a major league baseball game.*  Tomorrow night, the Boston Red Sox and St. Louis Cardinals will face off in the 110th World Series games. Baseball, which originates ...

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What Would Happen to Your Business in an IT Shutdown?

Written by Mike Decker on 10/8/13 3:33 PM

There have been 17 government shutdowns since 1977, most only lasting for three days or shorter. The longest, 21 days, occurred in December, 1995. We all know that 21 days can equate to a lifetime in the business world—just think, some of us are hesitant to take a week’s ...

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Managing a Mobile Workforce

Written by Rob Buckland on 10/4/13 11:13 AM

Create a productive and secure telecommuting experience by following these 3 simple principles.

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Breaking Bad IT Habits

Written by Christina Nordquist on 10/1/13 1:15 PM

Are you one of the 10.3 million viewers that watched anti-hero Walter White hang it up on Sunday night's series finale of Breaking Bad? Don't worry, there won't be any finale spoiler alerts in this post (I myself, am only on Season 2. Thanks, Netflix!). In honor of what ...

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Key Questions for Educators Turning to Technology

Written by Christina Nordquist on 9/20/13 9:44 AM

This post was written by Elizabeth Corcoran, contributing writer for Cisco's The Network, and used with the permission of http://thenetwork.cisco.com/. Are schools doing enough to embrace technology in teaching?

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The Musings of a Roaming SCCM Consultant

Written by Mark Amyot on 7/23/13 12:36 PM

Follow the Yellow Brick Road to compliance, consistency, visibility, and the complete life-cycle management of your Microsoft environment.

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2013's Cisco Partner Summit "Best Yet," Says Ray Apy

Written by Christina Nordquist on 6/7/13 3:46 PM

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Maximize Your Processor Capacity with a Virtual Server Model

Written by Christina Nordquist on 5/20/13 10:24 AM

This article was written by Data Center Virtualization Practice Manager, Tom Gdula. 

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Desktop Virtualization Enables BYOD in the Classroom

Written by Jason Beiter on 5/10/13 9:53 AM

Get first-hand knowledge of how BYOD can enable a different level of learning in the classroom.

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6 Key Factors that Influence Employee Culture

Written by Merry Bhattacharjee on 2/19/13 9:30 AM

Often the employee culture is defined by words and themes that are first introduced in the New Hire Orientation and then reinforced on printed collateral or the company website. However, when walking down the hallway, are they mentioned in passing?   

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3 Wireless Networking Pitfalls to Avoid

Written by Jason Beiter on 2/7/13 11:00 AM

Preparing for a wireless network opens up a lot of questions: user experience, security requirements, coverage model, even aesthetics come into play.

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