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On-Site
Support

We've Got You Covered

Sometimes, you just need someone who will come to your location with the parts you need and fix the issue you are having so you can get back to your to-do-list.

Annese provides various maintenance service offerings, including remote managed services, on-site break-fix support, and parts only replacement to give you the support that your working environment demands. By covering your networking devices with an Annese on-site contract, you can:

  • Maximize network availability, reliability, and stability.

  • Reduce the cost of network ownership by taking advantage of our four decades of industry experience.

  • Increase the return on investment (ROI) by having access to Cisco operating system software enhancements.

  • Resolve issues quickly and expedite time to repair with the right parts at the right time.

  • Improve management of internal expert resources at all locations.

What You Get

Enhance productivity per employee with access to a wide range of tools and technical support documentation that can increase self-sufficiency and technical knowledge. Annese also offers Parts Replacement Support which provides you rapid access to vital information and assistance when you need it, including:

  • registered access to www.cisco.com for online tools and technical assistance,
  • access to the Cisco Technical Assistance Center (TAC),
  • Cisco IOS Software updates, and
  • advance replacement of failed hardware.

Blog
Highlights

New Cybersecurity Regulations to Impact Financial Firms on March 1, 2017

On December 28, 2016, the Department of Financial Services (NYSDFS) released a revised version of...Read more

5 Collaboration Announcements from Cisco Partner Summit 2016

According to business leaders worldwide, 72% say that “effective team communication” has become...Read more

6 Signs It May Be Time to Upgrade Your Workplace Collaboration Tools

Welcome to the 21st century. Communication is evolving drastically as the new forms of writing have...Read more

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