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Break Fix

Annese provides a variety of professional services to help your enhance your network investment and ensure your infrastructure is working to its full capacity.  With various maintenance service offerings, Annese will monitor your communication infrastructure and provide real-time problem notification and take steps toward mitigation.

By covering your networking devices with an Annese On-site contract, you can:
  • Maximize network availability, reliability, and stability
  • Reduce cost of network ownership by taking advantage of Annese expertise, knowledge, and availability
  • Increase return on investment (ROI) by having access to Cisco operating system software enhancements
  • Resolve issues quickly and expedite time to repair with the right parts at the right time
  • Improve management of internal expert resources at all locations
  • Improve productivity and revenue per employee through access to a wide range of tools and technical support documentation that can increase self-sufficiency and technical knowledge
Annese Parts Replacement support provides you rapid access to vital information and assistance when you need it, including:
  • Registered access to Cisco.com for inline tools and technical assistance
  • Access to the Cisco Technical Assistance Center (TAC)
  • Cisco IOS Software updates
  • Advance Replacement of failed hardware
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