Remote Managed Services
Annese has developed a way to help you enhance your network investment and ensure your infrastructure is working to its full capacity. Annese Remote Managed Services (ARMS) works to anticipate or identify communication network issues before they become a problem.
Our optimization and assurance services offer proactive management and maintenance, minimizing user impacting issues. In the event an error occurs, Annese will manage and mitigate the situation. Based on your business's requirements, ARMS services are available 24x7, next business day, or next business visit.
The service offering includes:
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Real-time in-depth monitoring of IP networks
- Maximization of end-user's experience and IPT investment
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Free internal resources such as netowrk monitoring, management, and maintenance tasks
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Proactive care and maintenance of IPT networks to minimize user disrupting events
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Inventory and change monitoring to track and complete details of Unified IP Communications environment
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Escalation point for internal resources
For more information about ARMS, click here to speak with a local representative.